Cookies

We use cookies to ensure that you get the most out of our website. Cookies are small amounts of information in the form of text files which we store on the device you use to access our website. Cookies allow us to monitor your use of the software and simplify your use of the website. The cookies we place on your device may fall into the following categories:

Session cookies: These allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

Persistent cookies: These are stored on your device in between browser sessions. They allow your preferences or actions across the website to be remembered. These will remain on your device until they expire, or you delete them from your cache.

Strictly necessary cookies: These cookies are essential for you to be able to navigate the website and use its features. Without these cookies, the services you have asked for could not be provided.

Performance cookies: These cookies collect information about how you use our website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous and is only used to improve how the website works.

Functionality cookies: These cookies allow the website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of the website.

Our website may contain content and links to other sites that are operated by third parties that may also operate cookies. We do not control these third party sites or cookies and this Privacy Notice does not apply to them. Please consult the terms and conditions and privacy notice of the relevant third party site to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.

How long we keep your personal information

We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or where we are permitted to do so.

Help keep your information safe

You can also play a part in keeping your information safe by:

Choosing a strong account password and changing it regularly.

Keeping your login and password confidential and avoiding sharing these with others.

Making sure you log out of the website each time you have finished using it, especially when using a shared computer.

Letting us know if you know or suspect that your account has been compromised, or if someone has accessed your account without your permission.

Keeping your devices protected by using the latest version of your operating system and maintaining any necessary anti-virus software.

Being vigilant to any fraudulent emails that may appear to be from us. Any emails that we send will always come from an email address ending in info@theflairinteriors.com .

International transfers of your information

We store and process your information in the UK.

Some of our third party service providers are based outside the UK and/or European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the UK and/or EEA.

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards are implemented:

We will transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

We may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

If we are transferring to organisations in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us using the contact details above if you would like further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.

Your rights to the information we hold about you

You have certain rights in respect of the information that we hold about you, including:

The right to be informed of the ways in which we use your information, as we seek to do in this Privacy Notice.

The right to ask us not to process your personal data for marketing purposes.

The right to request access to the information that we hold about you.

The right to request that we correct or rectify any information that we hold about you which is out of date or incorrect.

The right to withdraw your consent for our use of your information in reliance of your consent, where we have requested it.

The right to object to our using your information on the basis of our legitimate interests (or those of a third party) referred to in paragraph 3.5.

The right to receive a copy of any information we hold about you (or request that we transfer this to another service provider) in a structured, commonly-used, machine readable format, in certain circumstances.

In certain circumstances, the right to ask us to limit or cease processing or erase information we hold about you.

The right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) as well as a right to lodge a complaint with the relevant authority in your country of work or residence.

Please note that we may need to retain certain information for our own record-keeping and research purposes. We may also need to send you important non-marketing, service-related communications relating to your user account even when you have requested not to receive marketing communications.

How to exercise your rights

You may exercise your rights above by contacting us using the details in paragraph 2.1 of this Privacy Notice, or in the case of preventing processing for marketing activities also by checking certain boxes on forms that we use to collect your data to tell us that you do not want to be involved in marketing.

Once you action your rights, we will comply with your request(s) unless we have a lawful reason not to do so. Where we have a lawful reason of not fulfilling your request, you will be entitled to the reasons why.

What we need from you to process your requests:

We may need to request specific information from you to help us confirm your identity and to enable you to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to someone who does not have the right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Third-party links

The website may include links to third-party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Changes to this privacy notice and your duty to inform us of changes

We may make changes to this Privacy Notice from time to time. We will post any changes to our website, or notify you of any material changes by e-mail.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us by updating your profile account information or contacting us via the contact details at the beginning of this Privacy Notice.